Ericsson Remote Access 22.38.0 - App Store

An entirely new platform built from the ground up on the latest Real Time Communication technology:

Improved checklist functionality
Adaptive video format based on mobile device orientation
Improved Interface
Improved Speed test
Simplified User registration

Version History The Remote Access 2.38 release includes the following bug fixes:

SiteTracker Checklists do not support Group Rows by Sector PBI #PBI000000034678
iOS pagination did not display correctly on newer devices
Checklists containing checkboxes produced unexpected results on iOS devices 2.38.0 03/01/2025 Prevents Live Capture from Uploading Cached MP4 files 2.37.0 01/25/2025 The Remote Access 2.36 release includes the following bug fixes:
Comments corrected within EHS sessions 2.36.0 12/07/2024 Support for NDSD-1562 Control of Camera and Microphone
Improved checklist load time 2.35.0 10/26/2024 Enhanced functionality for input values, and checkboxes
Bug fixes to prevent GPS coordinates appearing with 0 as the value
Live Capture is Uploading Incorrect File From Temp File Directory 2.34.1 09/29/2024 The Remote Access 2.33 release includes the following bug fixes:
• Improved support for SiteTracker Picklists
• Fix to prevent app from crashing when pressing the cancel button in the checklist comments field. 2.33.0 08/31/2024 The Remote Access 2.32 release includes the following new features:

Support for NDSD-2437 Live Evidence Required 2.32.0 07/27/2024 The Remote Access 2.31.1 release includes a bug fix. An issue where an incorrect alert on the sort checklist status button was resolved 2.31.1 07/01/2024 EHS Self-Assessment (EHS Site Safety Risk Assessment)
Checklist Accordions for Multiple Checklists on Mobile 2.31.0 06/22/2024 Support for multiple VI Comments
The mobile app can now support display for multiple VI comments for each checklist snippet 2.30 06/07/2024 Remote Access mobile app version 2.28.5 includes improvements for EHS multiple session checklist accordions and file upload 2.28.5 04/15/2024 Sitetracker Checklist Items Input Type
Support for Multiple Documents .Doc, .Excel, .pdf, .cad

Supports New EHS session types
Improved performance for direct links from Connected Operations
Improved checklist performance on the mobile device. 2.28.0 03/23/2024 The Remote Access 2.27 release includes the following new features:

NDSD-1258 Remove Ability for Participant Role Users to Assign a N/A Status Value
Users can control whether mobile participants can assign N/A status value or not
Connected Operations Can Directly Launch a Session in Remote Access
The app will open to join the session without signing into Remote Access.
Patches
Improved mobile interface design on iOS apps to prevent session names from being cut off 2.27.0 02/24/2024 NDSD-1254 Switch Between Apps On the Mobile Device
Mobile users are now able to minimize the app and rejoin the session without having to log back in.

NDSD-1252 Filter Mobile Session List by Session Status
Mobile users are able to filter the session list view based on session status value
Patches

File uploads are now conducted in a queue to improve overall system performance. 2.26.0 01/20/2024 NDSD-1253 Optimize Mobile Checklist
The mobile app is now optimized to better support large checklists. Checklists with more then 100 rows will load much more quickly than previously possible.

NDSD-1252 Automatically Group Checklist Rows by Sector Column with Accordion Mobile
Mobile users are now able to group rows by the value defined in the sector column. 2.25.0 12/13/2023 Mobile users are now able to see a percentage value in the session list view which represents the percent of the checklist that has been assigned a passing status value. The percentage remains at 99% or less until a user with Host, Alternate Host or Session Editor user assigns the session a completed status value.
Version 2.24 corrects an issue that caused the calendar date to display under the incorrect day. 2.24.0 11/17/2023 The Remote Access 2.23 Mobile app adds greater flexibility for Row Label prefixes in uploaded and recorded media files. 2.23.0 09/19/2023 The Remote Access 2.21 mobile release includes several functionality enhancements and bug fixes. The following new features are available:

VI Value Column and Accepted and Rejected Snippet Comments
Mobile users can view the results of VI analysis within the checklist interface. Users can click on a question mark to see the reasons for a passing or failing status value. For relevant VI use case models, users can see the returned value. 2.21.0 07/17/2023 The mobile app no longer relies on a Session End Date to display available sessions.
Access to More Sessions and Pagination
Any available session is visible within the Mobile Session List view.
Search by Session Name
Search all available sessions by entering name in a search field.
Launch Checklist from Session List View
Open Session Checklist from Session List view
Network Test Session Filter
Mobile users can filter by session name to launch speed test
Mobile Bug Fixes 2.19.0 05/20/2023 The Remote Access version 2.17 update allows for integration with SiteTracker. Users are able to instantiate Remote Access sessions from within SiteTracker. This allows for the seamless population of Remote Access session details, along with inspection checklists from SiteTracker’s database. In addition, users are now able to conduct daily and ad hoc Operational Health and Safety inspections utilizing different checklists from within the same Remote Access session. 2.17.0 03/28/2023 Remote Access Version 2.16 includes updates to the user checklist experience
Stop Checklist Auto-scrolling -
After uploading a file within the mobile checklist view, the checklist no longer refreshes and scrolls the view to the first row of the checklist.
Prevent Participants from Deleting Files After Status -
Participant role users are no longer able to delete files uploaded from their account after a row status value has been assigned by a host. 2.16.0 12/13/2022 Remote Access Version 2.15.1 includes updates to the user login experience.
Improved login
The login corrects a bug where the login screen status would occasionally spin endlessly until the app was force quit. 2.15.1 10/21/2022 Enhanced Session Creation and Session Type Functionality
Release streamlines the session types available in session creation. Now customer status and comments are available in every session type.
Mobile Users Can Filter Mobile Checklist for Every Status Value
Mobile users are now able to filter every type of status value within Checklist rows. If the user tries to filter for any checklist rows statuses that had not been assigned, they receive a notification. 2.15.0 10/04/2022 Remote Access Version 2.14 includes user enhancements to ensure optimal system performance.
Hyperlink directs mobile users to the app.
Ericsson Remote Access mobile users are now able to launch the Remote Access app by clicking on a hyperlink in the email. If the mobile app is not installed, the user will be directed to install the mobile app.
Update App Alerts
When mobile users attempt to launch an outdated version of the Remote Access mobile app, they receive a popup notification that the app needs to be updated. 2.14.0 09/12/2022 Improved GPS Coordinate Support
-Ensure that GPS coordinates are embedded in every photo.
-Allows to obtain the latitude and/or longitude data regardless of whether the coordinates are available at the exact time of upload or not.
-New failsafe has been implemented to store a cache of the mobile device’s location during a working session within the session file folder or Active Session view.
-Better support for poor connectivity or poorly performing GPS hardware. 2.13.0 07/21/2022